2014 ITSC SPEAKERS
Dr. Tanya MacLaurin
Professor, University of Guelph, Guelph Ontario Canada,
Founder and CEO, Learning Bites
TOPIC: "Food Fight: Understanding the Odds of Food Safety in the Tourism Industry"
A multitude of factors impact food safety in the tourism industry. Come learn more about these factors and develop an understanding of increasing the odds of winning the food fight for safe food.
Dr. Tanya MacLauirn is a professor in the School of Hospitality and Tourism Management at the University of Guelph, Guelph Ontario Canada where she teaches courses and conducts research on food and food safety in the hospitality industry. She is also the founder and CEO of Learning Bites, a firm dedicated to meeting the ever growing food safety training needs of the hospitality industry.
Dr. MacLaurin has over 25 years of combined hospitality industry experience, academic achievement and consulting in the United States, Canada, Singapore and Australia. Tanya has published extensively and is recognized for her contributions to applied food safety in the hospitality industry. She is a member of the International Association of Food Protection, College of Dietitians of Ontario and the American Dietetic Association.
Editor in chief, ManAboutWorld and Global LGBT Travel Expert
TOPIC: "LGBT* Tourism: Insights for Safety Professionals"
LGBT (Lesbian, Gay, Bisexual and Transgender) individuals, couples and groups travel everywhere their mainstream counterparts do, from Anchorage, Alaska to Zap, North Dakota and to every spot in between, including Las Vegas. In addition to the concerns all travelers face, gays and lesbians face many more potential challenges, threats and dangers then their heterosexual counterparts whenever they leave home. Paradoxically the current legal gains prevalent in the news over the past several years and especially in the last several months, have in some ways complicated travel for LGBT travelers, particularly for sub-segments including gay or lesbian parents with young children. This presentation covers some of these key topics in the hopes of raising awareness and stimulating discussion.
Ed Salvato is editor in chief of ManAboutWorld, number-one gay travel magazine built for the iPad only, which he launched along with his business partner Billy Kolber in summer 2012. The magazine has surpassed his wildest expectations with over 14,000 downloads after 11 issues (with no marketing or promotion). ManAboutWorld is in the top 1% of all travel apps offered in the App Store. Ed expects to support the Android and platform starting Dec. 2013.
Often called "the world's foremost gay travel expert," Ed Salvato is a widely respected speaker on LGBT travel and tourism; gay travel consultant; social media consultant; call-in radio travel expert (Sirius/XM); an influencer in global gay tourism; and a frequent speaker at both mainstream and LGBT travel-related conference. Ed has spoken at the annual conferences of American Bus Association, Public Relations Society of America, Destination Marketing Association International among others. In addition to his editorial work, for the past four years he has been working with a variety of mainstream clients — including hotels, destination marketing organizations, publishers, and event producers — in the hospitality industry who wish to successfully target LGBT travelers.
Prior to ManAboutWorld, Ed was the editor for some of the most prestigious media outlets catering to both gay and straight audiences in the world, including OUT&ABOUT (editor in chief); Gay.com Travel and PlanetOut.com/travel (corporate director of travel); Out Traveler magazine, OutTraveler.com, GPS.OutTraveler.com, and Out Traveler Guide Books (editor in chief); Out Magazine and Advocate Magazine (travel editor); Dot429 (founding travel editor) and the Miami Herald (gay travel columnist for 10 years).
Ed has been frequently quoted in mainstream publications including the NY Times, Boston Globe, LA Times, SF Chronicle, USA Today, Atlanta Journal Constitution, the Miami Herald and more, and regularly organizes and moderates gay travel panels at the NY Times Travel Show, Boston Globe Travel Show, Atlanta Travel Expo and others.
He loves to travel and it shows. He's visited over 50 countries on 6 continents. He speaks French and Italian fluently, lived in Paris for three years, logged over a million miles in the last 15 years and, as an industry colleague says, "his head's been in more beds around the world than you can imagine."
To the surprise of many who only know him as a writer (and who watch him use his calculator app for the most basic math), Ed graduated from Harvard College with a degree cum laude in applied mathematics and economics and received his MBA from Northeastern University in marketing research.
Dr. Robert R. Friedmann, GILEE Founding Director, Professor Emeritus of Criminal Justice, Andrew Young School of Policy Studies, Georgia State University
TOPIC: "Tourism Policing: How police departments can interact for better tourism security."
A force-multiplier methodology will be presented where multi-agency and public-private cooperation principles will be utilized based on a proactive, partnership-based approach, to minimize vulnerability to crime and terrorism.
Dr. Robert R. Friedmann is director of the Georgia International Law Enforcement Exchange and Professor Emeritus of Criminal Justice at Georgia State University’s Andrew Young School of Policy Studies. He was the Distinguished Chair of Public Safety Partnerships (2007-2010) and served as Chair (1989-2002) of the Criminal Justice Department at Georgia State University. Dr. Friedmann received his B.S. (Sociology and Anthropology, and Philosophy) from the University of Haifa, Israel (1974); his M.A. and Ph.D. (Sociology) from the University of Minnesota (1978); and his M.S.S.W. (Social Work) from the University of Wisconsin-Madison (1981).
His interest and published work focus on community policing, terrorism, and crime analysis. His books include: Community Policing: Comparative Perspectives and Prospects, (1992), Criminal Justice in Israel: An Annotated Bibliography of English Language Publications, 1948-1993 (1995), Crime and Criminal Justice in Israel: Assessing the Knowledge Base toward the Twenty-First Century (1998), A Diary of Four Years of Terrorism and Anti-Semitism: 2000-2004 (2005; two volumes), and 28 Letters (2012). He also authored numerous articles and research reports on crime and criminal justice focusing on policing and public safety. He was the recipient of several federal grants to improve crime data.
Dr. Friedmann chaired the Georgia Commission to Assess State Crime Laboratory Needs into the 21st Century; he is a Member of the Georgia Association of Chiefs of Police (GACP), and a Member of the International Association of Chiefs of Police (IACP) and its Community Policing Committee. He assisted in security planning and preparation for the 1996 Olympic Games in Atlanta, for the 2004 Olympic Games in Athens, Greece, for the 2012 Olympic Games in London, and for the G-8 in Sea Island, Georgia. He served as a member of the Fulton County Court House Security Commission and he serves on the advisory board of the International Institute for Counter-Terrorism, Herzliya, Israel, the Research Institute for European and American Studies, Athens, Greece, and is a member of the executive committee of The International Counter-Terrorism Academic Community.
Dr. Friedmann works closely with a number of police departments, in the U.S. and internationally, on community policing and homeland security.
Armando Baptista, Fire Captain, Azambuja Fire Department, Portugal
Eduardo Vasquez Rossainz, Director, Center for Emergency Response,
City of Puebla, Mexico
Ami Baran, Joint Chief Partner and COO, Megiddo Shield Group, Israel
TOPIC: "Coordinating Major Events - Operational Strategies"
This presentation will touch upon key strategies for holding any large event, be that event a sporting event or a cultural event. We will discuss practical ideas and important caveats that can make or destroy an event.
At 43 years old, Armando Baptista is a Captain of a Fire Department located in Azambuja, Portugal. He was a Major in the Army for nine years and liaison officer with the Portuguese Police for major events (risk events). In 2004 he was be invited by the Portuguese Government to take part as a group Coordinator for Euro 2004 ( Football Championship ). in 2007, he was invited to coordinate the Security/Safety Forces of the World Sailing Championship. In 2010, he was responsible for logistical support in the Pope's visit to Portugal, and in 2011 again to coordinate Security Forces in American Cup. Armando has also been invited to several seminars on security and safety for major events ( international seminars) in Europe and South America, particularly Brazil where he was invited this year to be the international observer of strategies and policies implemented by the Brazilian police during 2014 Carnival.
Academically, he Masters in Police Sciences and Security / Safety Strategies. He completed his Post Graduation in Police Science with high honors. He is currently completing his Postgraduate in Management Security, Safety and Psychology.
TOPIC: "Challenges for Tourism Security in Latin American Countires; Discovering a New Paradigm for the XXI Century"
This presentation will look at America's neighbors to the south and analyze their security situation and how this situation impacts not only local tourism but can spill over into the United States. Latin America is not only a major source of tourism for the United States, but there is a close relationship between Latin American and United States security.
Eduardo is a Medical Surgeon graduated from the Autonomous Popular University of the State of Puebla (UPAEP) with a Master degree in Government and Public Administration at the Autonomous University of Puebla (BUAP). He also studied a Specialty in Intelligence for National Security at the National Institute of Public Administration and accomplished the seminars in “Strategies in Defense Politics”, “Terrorism and Counter-Insurgency” as well as in “Perspectives in Homeland Security” all given by the Center for Hemispheric Defense Studies (CHDS) in the national Defense University at Washington D.C., In the same way Mr. Vazquez has taken the Seminars in “Transatlantic Civil Security” and “Weapons of mass Destruction and Terrorism” both at the George C. Marshall European Center for Security Studies at Garmish, Germany. He has also taken part in the courses of “Crisis and Mass Disasters Management” and “National Security“ given by Galillee College in Israel.
For the last 12 years Eduardo Vazquez has performed diverse public positions related with Law Enforcement agencies such as General Director of the Center of Control, Command, Communication and Computing (C4) of the State of Puebla in Mexico and at the present moment is Director of the Center for Emergency Response in the City of Puebla. He is married and have a daughter and a son, is a certified Scuba Diver and a Mountain Biker.
TOPIC: "Securing Events in Israel"
This presentation looks at how tourism security interacts with sports security and sporting events. Using Israel as an example, the speaker will touch on ways to make one'e sporting event safe, be that a little league game or Olympic Games.
Ami Baran is a retired Major fromt he Israel Police Force who served as a District Chief Police Prosecutor, the Assistant Director of Investigations in the West Bank, Israel. In this capacity, Baran has led teams investigating and prosecuting all major felonies including corruption, fraus, and murder. Baran also served in the Israel Police a Crisis Management Negotiator. In these capaticities, Baran assumed increasingly senior roles dealing with the investigation and prosecution of crimes, including assault, theft, burglary, company fraud, fraud in local government and misappropriation of funds. Also, as District Head of Investigations, he supervised internal inspections of procedural regulations dealing with the investigations of crimes as well as compliance with investigative and non-investigative regulations.
His position as District Head of Investigations in the West Bank, Israel provided him with the insight into the fight against terrorism as he dealt personally with over 16 terrorist attacks and headed the investigators who actually investigated and interrogated known terrorists from all the differnt terrorist organizations in the territories.
JT Steinmetz, Publisher, eTurboNews Group, Haleiwa, Hawaii
TOPIC: "The Role of the Media"
Today’s information superhighway comes with a massive price to pay—it is highly convoluted. With the advent of social media and prominence of mega-websites such as Twitter and Facebook, one thing is clear—we are now living in a consumer-controlled world. Corporations no longer have control over their products, at least not in the way that they used to. The role of the media as the gatekeeper of information is to make certain that accuracy and credibility remain intact through the process of info-dissemination. Governmental agencies and establishments involved in high-level security information, have at their arsenal, today’s highly-evolved media in circulating the right message instantaneously. How should you interact with media?
Juergen Thomas Steinmetz has continuously worked in the travel and tourism industry since he was a teenager in Germany, beginning as a travel agent up through today as a publisher of eTurboNews (eTN), one of the world¹s most influential and most-read travel and tourism publications. He is also Chairman of International Coalition of Tourism Partners (ICTP).Born in 1957, Thomas can be considered a wandering soul, but at the same time a hard-working personality that has become an icon of the travel and tourism news industry due to sheer commitment to his work.His experiences include working and collaborating with various national tourism offices and non-governmental organizations, as well as private and non-profit organizations, and in planning, implementing, and quality control of a range of travel and tourism-related activities and programs, including tourism policies and legislation. His major strengths include a vast knowledge of travel and tourism from the point of view of a successful private enterprise owner, superb networking skills, strong leadership, excellent communication skills, strong team player, attention to detail, dutiful respect for compliance in all regulated environments, and advisory skills in both political and non-political arenas with respect to tourism programs, policies, and legislations. He has a thorough knowledge of current industry practices and trends and is a computer and Internet junkie.